If we had a pound for every time someone asked why the number 21 popped-up in casino gaming so often, we'd be... well, a few pounds better-off.
Anyway, for those who aren't quite sure as to the connection between the number 21 and casinos; it's because 21 is the sum of three sevens -
777 - which also happens to identify a jackpot. While we could continue to discuss the significance of this number in more detail, including
discussions of the "perfect trinity" and Lamech; we are acutely aware that this is supposed to be an online casino review so, with that in-mind,
here is the Ugambling review of Twenty One Casino.
There's a lot going-on when Twenty One Casino is loaded-up on the screen. Trackers, banners and categories all vie for position on the home page, set
against a chalk-board background containing etchings of various casino paraphernalia - the logo looks interesting too. Despite so many different
elements fighting for the player's attention, Twenty One Casino never really feels like an overload on the senses - more that its simply doing its own thing.
If anything, the layout of Twenty One Casino feels like a well-laid out retail website, with the absence of direct game links from the homepage adding to
The uniqueness does not make the jump to the mobile platform, as we found the mobile/tablet interface to be functional but wholly unremarkable. Navigation is
by means of a main menu along the top of the screen and games categories to the left-hand side. We were a little unsure as to why someone decided to have a
"Casino Games" menu item and a "Table Games" menu item as, from what we could see, all of the games under "Table Games" are indeed "Casino Games" too. It's
not us who design these online casinos, so we'll have to just shut-up and make do.
Returning to the theme of the introductory paragraph; players certainly should not be worried that the name refers to Twenty One Casino only having 21 games. There
are a lot more than 21 games available at Twenty One Casino, with video slots fans likely to be the most satisfied by the choice on offer. Not only is there an
impressive selection of slots available, but the team at this online casino have given players all the tools they could wish for to find their favourite
games to spin on. A search box is complimented by a games provider filter as well as the ability to sort games by popularity, name, age and RTP. The latter
of those sort tools was a particularly welcome feature.
Slots are complimented by a respectable selection of classic casino games (found under both the "Casino Games" and "Table Games" section, as we previously mentioned),
giving Twenty One Casino a well-rounded selection of games. Live dealer games are a little lacking with a total of 13 available, so those players wishing to see real people
may be a little disappointed. The team could have at least tried their best to give us 21 live dealer games, couldn't they?
The Ugambling team was so eager to start spinning-away on the large selection of slots, that we hurried through the registration process and went straight to the deposit
screen. While Ugambling does not tend to focus much on the registration process at an online casino (they're practically all the same), we will note that the registration
process for Twenty One Casino was quick and easy. Account verification was only requested prior to our withdrawal request being made and was equally as quick and easy - a scan of
our passport, and our account was verified. The terms & conditions do state that accounts must be verified within 72 hours of a first deposit being made or before the
first withdrawal is processed - whichever comes first.
Every popular payment method we could think of is offered at Twenty One Casino, ranging from credit/debit card, through to Skrill, Neteller, and Sofort. Players should be aware of the
minimum withdrawal value of £/€20, and the payment pending period of 48-hours. This compares well with other similar online casinos. Payment processing times will depend on the
method selected, and Ugambling would usually recommend an e-wallet payment method such as Skrill/Neteller for speedy payment processing. Our payments were received within hours
of the pending period passing. The only exception to this is in cases where lucky players win jackpots in excess of £250,000, as such wins may take up-to 30-days to be paid.
Twenty One Casino clearly puts customer service high on their list of priorities. Not only was the person at the end of the live chat service (available 24-hours a day, 7-days a week,
if you're interested) very friendly and helpful, but our emails to the support email address were all answered within the hour. It's very rare or us to ever experience any issues in
which we need to contact a casino in an emergency, but it's good to know that someone is there to help when we really need it.
Not brave enough to join the small list of online casinos who do-away with "bonus" cash and "free" spins promotions - Twenty One Casino offers a selection of different promotions to
tempt any players who may be that way inclined. Due to the ever-changing nature of casino promotions, we shall avoid too much detail in this review, and simply direct players to the casino
summary information on this page, however; Ugambling can confirm that the promotions offered by this online casino are very much in-line with other similar casinos. Perhaps Twenty One Casino
tries to be a little different in the naming of these promotions, though we're not quite sure how a promotion that's only available on a Monday and Tuesday can be called a "Hangover Bonus".
We thought that Saturdays and Sundays would be the days for hangovers, though it my just be the case that the Ugambling team is too old-fashioned.
If we were to give you a list of 21 different reasons to play at Twenty One Casino, then the gaming licenses would certainly be in the top-5. The UK Gambling Commission and Malta Gaming Authority
licenses give this casino an air of trustworthiness, as players can game safe in the knowledge that the casino is fair and reputable. The Malta Gaming Authority is particularly renowned for
its management of player complaints.
Twenty One Casino sits comfortably among its peers as a great example of online gambling in the 21st century. A sleek, modern design and intuitive navigation tools complement a respectable games
selection which, while not offering much in the way of uniqueness, will easily satisfy all but the most picky of players. A particular highlight of this review was the outstanding customer services
provided by this casino, so Twenty One Casino would easily get the Ugambling Seal of Approval... if such a thing actually existed!
Excellent customer service
Great desktop interface
Very easy to seach through the large catalogue of games
Live dealer games were an afterthought
Being hung-over on a Monday/Tuesday
Winnings of £250,000 or more take up-to 30-days to be paid
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