Launched in 2001, Cyber Club Casino is a veteran casino brand which has proved to be a reliable place to gamble over the past 17 years.
Featuring a varied selection of slots, roulette, blackjack, poker, and live dealer games, coupled with tasteful, but conservative branding;
this online casino ticks a lot of boxes without necessarily providing much in the way of original features. Read-on for Ugambling’s lowdown on Cyber Club Casino.
In a market cluttered with gimmicky branded casinos, Cyber Club Casino plays it safe with a classic casino theme. Evoking the feeling of a VIP “members only” club; players will find an easy to navigate layout with a colour scheme that’s easy on the eyes. There is a simple menu across the top of the screen, with sensible headings, making it easy to find specific types of games, promotions and support. A sidebar lists the various game categories, while a scrolling window, beneath, lists the latest game winners – enough to give us hope that we may be a winner, too, while not being overly in-your-face as with some casinos out there.
Fire-up Cyber Club Casino on a mobile device, and you’ll find a mobile-friendly interface, with an expandable menu along the top, and a list of games going down the screen. While not being anything revolutionary, the casino translates well onto any smartphone or tablet without the loss of any of the features found on the desktop version.
For fans of online slots, there is an ample selection available in Cyber Club Casino, from many familiar games providers. NetEnt Gaming, Microgaming, Betsoft and Evolution are all represented in the slots section, meaning that patrons will find most of the major slots that we would expect to find in an online casino. One criticism Ugambling has with the games is that there is no search functionality. Although games can be filtered by category, it would have been useful to include a search box or list of games providers so that players did not have to scroll through a large list of slot games. This is only a minor complaint, and something which is far from unique to this casino.
There is a standard selection of traditional casino games available, including blackjack, roulette and poker. Little emphasis appears to have been made on these, though the selection is more than enough for those players with a passing interest in them – the slots are clearly going to be the biggest pull for most. In-addition to the classic virtual casino games; Cyber Club Casino offers a respectable selection of live dealer games. These are a mixture of NetEnt Live games and Evolution Live games – the latter being of particularly good quality.
While the overall selection of games on offer is little more than what one would expect to find as standard; there should be enough to satisfy all but the most niche of players. There also appear to be regular additions to the games selection, which should keep the casino fresh for loyal players.
With a minimum deposit requirement of £/€20.00, and a standard selection of payment methods; Cyber Club Casino ticks most, if not all, of the boxes for deposits. Ugambling experienced a standard 3-day wait for a withdrawal to be processed and to arrive in our bank account; and the £/€30.00 minimum withdrawal threshold is also around the standard for other online casinos. The account verification checks were completed in 2 days, and the instructions were clear and concise.
There is one small concern regarding the withdrawal process, in that the terms & conditions state that any winning of £/€100,000.00 or more may be paid-out over 10 equal instalments. Again; this is not uncommon among its peers but is, however; worth considering when choosing which casino to play with.
We did not experience a single issue whilst playing in this casino but, had any issues arose, there are 2 options for contacting the customer service team at Cyber Club Casino – live chat and email. Available throughout normal office hours, the live chat customer support can be found in the bottom-right of the casino. The response time was a few seconds when Ugambling activated the live chat box, and the member of staff was very polite and helpful. Email support was similarly helpful, with most responses being received within a couple of hours of submitting our request. There was, sadly, no telephone support, thought the email and live chat options are perfectly sufficient for this day-and-age.
Ugambling is extremely pleased to see that Cyber Club Casino is one of a very small number of online casinos which does not present new players with bonus gimmicks. This means that all winnings earned from playing games in the casino will be instantly available for cash out without the player having to satisfy ridiculous wagering requirements.
When we contacted the customer support team regarding promotions, we were introduced to a VIP account manager, who was very attentive. This very much reminded us of the old days of online casinos, where players were courted with the promise of excellent service, instead of free money with more strings attached to it than one of Jimmy Page’s guitars.
Regulated by 2 of Ugambling’s favourite jurisdictions – the UK Gambling Commission and Maltese Gaming Authority – we have no concerns over the integrity of Cyber Club Casino, at-all. While there are several countries from which players cannot be accepted as a result of only having the 2 licenses, eligible players should be able to rest safe in the knowledge that their funds are protected, and that there is considerable infrastructure in-place to deal with any complaints which may arise against the casino. A quick check of the gaming registers confirms that both licenses are valid.
There are a lot of plus points for Cyber Club Casino, despite doing little to differentiate itself too much from the competition in-terms of game selection. The lack of bonus gimmicks is a major plus-point for this casino, and we hope that other casinos will follow-suit. A clean interface, sound selection of games, and attentive customer service means that, while not necessarily bringing anything new to the party, Cyber Club Casino provides an enjoyable, reliable and safe environment for both new and veteran gamers alike.
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